Five reasons why Asset Management training is important to your staff

Why do asset management training? by Gabriel Kirwan, Principal Consultant

Businesses are increasingly discovering the benefits of implementing good asset management practices in their organizations, in line with ISO 55001, the standard for asset management systems. The implementation and maintenance of these practices are no different from the pursuit of excellence in any sphere of life – in order to do something well, it is necessary to have the appropriate training and development. It would be impossible to envisage the crop of elite athletes currently preparing to participate in the Olympic Games not being trained to an extremely high level.

The wide range of activities associated with the practice of asset management provides a unique challenge in developing people appropriately. The path to excellence involves the introduction of new practices as well as improving the existing ones. Asset management involves not only the more ‘technical’ aspects such as life cycle costing and risk management but is also hugely influenced by the more human aspects such as culture and behavior. It goes without saying that many organizations are already using excellent practices, whether this is project management, maintenance planning, or whatever, but the discipline of asset management requires a holistic approach to all the activities of the business to ensure that decisions take the wider business into account and not just the area most immediately affected. Of course, it is also critically important to remember that the training and development of staff have more to do with outcomes than processes. Too often this activity in businesses focuses too much on the latter and not enough on the former. There are numerous benefits resulting from the training and development of staff in asset management and numerous acronyms to describe these. In this case, we have taken a variation on the fundamentals expressed in ISO 55000 and selected the acronym VALUE. It is not intended that every facet of asset management is covered under these headings, but it provides one view. The five components, which are closely interlinked, are dealt with below.

1. Value Creation and Enhancement

One of the main benefits of asset management according to ISO 55001 is the enhancement of value in the business. In order to achieve this successfully it is necessary for those whose work creates this value to understand what value represents to the organization. Value can be enhanced significantly by optimizing the cost, risk, and performance of the assets. Fundamental to all of this is the capacity for good decision-making including the setting of clear criteria and the development of critical analytical skills.

2. Alignment

This refers to alignment in both the vertical and horizontal directions. The successful implementation of good asset management practices requires good alignment from the top-down and from the bottom up. The Strategic Asset Management Plan, or SAMP, sets the direction for the business in determining what is to be done to the assets over the coming years and determines the detailed plans. It is vital that those people implementing these plans should have an adequate understanding of the source of these plans. The alignment, however, is also required from the bottom up. Those same people who are implementing the plans should have the opportunity to input to the strategy. Strategies are generally set by those at or near the top of the hierarchy whereas the vast bulk of the detailed knowledge of the assets is held by those further down and omitting to involve these in the process will deliver a less favorable outcome.

In addition to vertical alignment, it is necessary to have horizontal alignment, that is between the various stages of the lifecycle of the assets. In particular, decisions taken at the initial stage profoundly affect the later stages and input to the planning and design process from areas such as Maintenance and Operations is vital. This all requires that training be provided to facilitate this approach and lead to better decision-making.

3. Leadership

According to ISO 55000 Leadership and workplace culture are determinants of realization of value. The standard requires a number of specific things from leaders such as ensuring that the asset management policy, SAMP, and objectives are created and maintained, and ensuring the integration of the asset management system requirements into the organization’s business processes. As all business leaders are aware the leadership style sets the tone for the organization and has a profound effect on the performance of the business. However, leadership at lower levels needs to propagate the top-level view throughout the organisation and middle managers, supervisors and team leaders all need to be adequately developed to do this. Culture in the workplace is set by the example staff see both in their direct superiors and in the signals that come from top management.

4. Understanding

It is not unreasonable to assume that staff who have a good understanding of the business will focus their efforts better on what is important and, as referred to above, contribute to value generation. Asset management, by definition, requires a holistic approach and the concept of understanding and awareness of the business context applies equally to the three elements above, as well as many others. It is a question of staff seeing the ‘big picture’, and not just the tools and techniques. The so-called enablers feature very strongly in this area with information, communication, participation and culture all being vital elements of good asset management practice.

5. Effectiveness

Ultimately good asset management is not only about doing things well but doing the right things in the first place and improving the way we do them. Too often in organizations, we continue to improve the way we carry out tasks without stopping to consider whether it is the right task in the first place. People need to be developed to ask the right questions of the right people and to be supported in this by management. Coupled with this is the need for individuals to understand the management of change process to manage risk appropriately and review the changes made to ensure that they are more effective. All of this, of course, needs to be integrated into a continual improvement philosophy within the organization and focused training and development of staff contributes enormously to this.

To find out more about how the Woodhouse Asset Management Academy can help you and your organization, including our extensive service in customized courses and development of bespoke materials, head to our Academy website or contact us now.

Back to News

More To Explore

Susan Steyn

Susan Steyn is a seasoned expert with over 30 years of experience in Management, Operations, Business Development, and Supply Chain across diverse industries. Her core focus lies in spare parts management and inventory optimization. Throughout her career, Susan has held key leadership roles in multinational companies such as GE, Dow, Roche, Bayer, Lloyds Register, and Woodhouse Partnership.

With a strong background in strategic leadership, P&L management, and lean manufacturing, Susan has consistently driven business turnarounds and growth. She excels in international global business management and has a proven track record of expanding market presence and building strong client relationships.

As a Six Sigma Black Belt and PMP certified professional, Susan is adept at implementing process improvements and managing complex projects. Her expertise in data analysis, project management, and ERP systems ensures effective spare part management and optimal inventory levels.

Susan’s contributions to various companies include revenue growth, cost reduction, successful software launches, and the establishment of strategic alliances. Her commitment to diversity and inclusion, coupled with her leadership in team building and mentorship, have created a culture of excellence in every organization she has worked with.

Overall, Susan Steyn is a results-oriented leader with a passion for leveraging data-driven decision-making and innovative strategies to optimize spare parts management, reduce downtime risks, and enhance profitability in any business environment.

José Luis Perdomo R

José Luis cuenta con una experiencia exitosa en multi-industrias públicas y privadas, donde desempeñó cargos gerenciales, líder de aplicación técnica especializada, puestos operativos y en mantenimiento, así como en áreas de consultoría sustentando nivel operativo, táctico y estratégico.

Ha formado parte de proyectos de mejoramiento de gestión de activos, confiabilidad operacional, integridad y mantenimiento en Latinoamérica en diferentes empresas creando valor al negocio con resultados técnicos y económicos importantes.

Facilitador e instructor acreditado en temas relacionados con la gestión de activos, mejores prácticas, metodologías de administración gerencial y técnicas especializadas.

Robinson Medina

Mechanical Engineer with 31 years of experience. Specialist in implementation processes of activities
associated with Asset Management under the ISO 55001 approach, Implementation of diagnostic
programs and audits of management systems, Specialist in applying reliability methodologies such as
Reliability-Centered Maintenance, risk-based inspection, Cause Analysis Root, Life Cycle Cost Analysis,
Condition Based Maintenance, Failure Modes and Effects Analysis, Mechanical Integrity among others.
He has been an Equipment Mechanical Integrity Engineer, an experienced user of traditional NonDestructive Testing such as Ultrasound, Infrared Thermography, Superficial Techniques, Industrial
He has led and participated in countless applications in the field of reliability and condition monitoring,
with special emphasis on the generation and execution of policies and maintenance plans aimed at
achieving the “minimum total business impact” guaranteeing Safety, Hygiene and Environment

Damien Carter

Over his 28 plus year span in the industrial sectors with working technical backgrounds in Project & Construction Management, Asset Operations and Maintenance Reliability Management, and being certified in various courses of study; Damien has gained the knowledge and experience and has had proven successes throughout his tenure in the Oil, Gas, Petro-Chemical and Construction sectors. Establishing his-self in the various sectors, Damien’s first experience and success started in the Construction Sector in estimating engineering. This was the stepping stone for Damien and has paved the way for his passion and continued success in supporting People, Process, and Systems in an organization.

Damien has held positions in local, international and multi-national corporations and comes from a working background in the fields of environmental, operations, project and construction management, operations maintenance and reliability management, planning, supervisory management, and has proven his abilities to succeed in each field.

Richard Ardolino

Rich was an Engineer and Project Manager professional at the New York Power Authority for over 30-years. In addition to being the first Project Manager for the Niagara Project Upgrade, Rich rose to be the Vice President of Engineering having started in Operations Engineering decades earlier. Rich went on to be Vice President, Transmission and Substation at AECOM responsible for hundreds of millions of dollars in design and construction. Rich joined Woodhouse Partnership, North America and participates in aligning organization towards ISO 55000 and many reliability studies supporting DST.

Aleck Santamaría De La Cruz

Executive in Operational Excellence, Asset Management and Best Practices in Projects, Operations and Maintenance in the Energy and Industrial Sector.
Consultant, Instructor and International Lecturer on issues related to project management (risk management), operational reliability, strategic management of operations, maintenance, Asset Management in the energy sector (ISO 55001) and Applied Data Analytics.
PMP, CMRP, IAM and CAMA certifications, being recognized by the SMRP in 2019 as CMRP of the Year

George Galambos

George has over twenty-five years of experience as a consulting engineer providing design, planning, program and project management, and strategic asset management services for asset-intensive organizations in the Americas, Africa, and the Middle East. His primary focus has been in the public infrastructure sector; as a result, he has intimate knowledge of the assets, processes, and resources necessary to deliver and sustain safe, reliable services to the customers of public asset-owning organizations.

George has assisted organizations with the development of PAS 55, ISO 55000, and GFMAM AM Landscape aligned asset management systems (AMS), has performed gap analyses of their AMS against industry standards and best practices, and has guided them through the creation of strategic asset management plans (SAMPs), asset management plans (AMPs), AM policy and supporting documents. He has undertaken asset risk modelling to ascertain organizations’ capability to sustain their desired levels of service. George has performed asset health-informed lifecycle cost modelling and forecasting capital and operational expenditures over near and long-term planning horizons.

John Woodhouse

With 30 years’ experience in utilities, oil & gas, transport and other sectors, John is one of the most widely known experts in integrated asset management projects for some of the largest companies in the world.

John is a Founder and Life Fellow of the IAM; he has written 4 books, chaired the development of BSI PAS55 and represents the UK on the ISO55000 committee.

He also led the international MACRO and SALVO collaboration projects in optimised asset management decision-making.

Skip to content