Developing and facilitating the implementation of a value-prioritised Asset Management Roadmap

A customized project based on PAS 55 / ISO 55001 standards to align priorities, raise competitive advantage and confidently deliver the strategic objectives as part of the ISA Group.
Delivered multi-million $$’s of verified benefits while achieving a radical change in atmosphere, behaviours and corporate culture, all in just 24 months.
Local pride and ownership of the technical solutions is widely recognised and there is strong support from the senior leaders.
On track to becoming the first power transmission company in Brazil to be certified to the ISO 55001 standard for asset management.
Contract Objectives

ISA CTEEP is a regulated electricity transmission company created in 1999-2001 with a 30-year concession to deliver power to more than 50 million people in the South East region of Brazil. It has over 25,000 km of transmission lines, 2,300 km of optic fibre cables and 126 substations with c.66,000 MVA of transformation capacity. Since 2007 they’ve invested US$ 3.7 billion and currently have 1,300 km of network under construction. There are 1600 members of staff.

As part of the international ISA Group, CTEEP was encouraged to develop its asset management capabilities. The organisation contracted subject matter experts, The Woodhouse Partnership to review existing maturity, and to develop and facilitate implementation of a value-prioritised Asset Management roadmap. As the work started, the company quickly recognised that developing and embedding an ‘asset management system’ based on PAS 55 / ISO 55001 standards, would help the company to align priorities better, raise competitive advantage and more confidently deliver its strategic objectives.

Activity Description

Aligned with ISA CTEEP’s strategic priorities, the Asset Management (AM) project has therefore been built upon 3 main pillars:

  1. Strategic alignment and communication in the development and delivery of AM strategy and priorities, with a clear understanding of roles and responsibilities.
  2. Improvement of decision-making processes, practices, and tools
  3. Developing human talent, with an extensive program to enhance workforce understanding of fundamental concepts such as asset life cycles, risk, and value-for-money


The specific deliverables established for the project were to:

  1. Roll out an asset management education and training program
  2. Introduce a robust decision-making framework, justifying interventions on optimal life cycle value and Cost/Risk/Performance impact (TOTEX).
  3. Establish systematic asset renewal and substation modernization plans
  4. Establish an integrated asset ‘creation’ strategy (linking requirements analysis, design, procurement, construction, and life cycle planning)
  5. Revise and optimize maintenance strategies
  6. Optimize supply chain processes (inc. logistics, warehousing, inventory optimization)
Contract Project Outcomes

ISA CTEEP has demonstrated that building and embedding an asset management system can deliver outstanding business benefits. The customized mix of targeted training in underlying concepts, with personalized focus and prioritized opportunities, has worked extremely well. This has delivered multi-million $$’s of verified benefits while achieving a radical change in atmosphere, behaviors, and corporate culture, all in just 24 months.

Key success factors have been the combining of human factors with the introduction of new processes, tools, and performance criteria. The breaking down of inter-departmental barriers has come from investments in education and recognizing the benefits of collaboration, following structured approaches such as the SALVO process. Local pride and ownership of the technical solutions are widely recognized and there is strong support from the senior leaders. The organization has been well supported by ISA Group and the flexible and adaptive ‘knowledge transfer’ style of TWPL subject experts in adapting core asset management principles to the local environment and value priorities.

The project is already delivering ahead of plan, both in the maturity assessments and in economic return on investment. ISA CTEEP is consolidating the new practices and setting its sights on becoming the first power transmission company in Brazil to be certified to the ISO 55001 standard for asset management.

Case; Strategy/Decision


Acquisition of spare parts; analyze the optimal inventory of spares for current assets US$ 1,700k
Alternative equipment in stock: evaluate alternative uses of existing over-stocked equipment US$ 300k
Asset Renewal: define the best strategy and timing for renewing substation assets US$ 900k
Inventory optimization; dimensioning of inventory and distribution center US$ 1,100k
Maintenance evaluation; evaluate the business case for maintenance and optimum periodicity US$ 750k


“The integrated Woodhouse approach to people, processes and tools is really building a robust asset management environment in ISA CTEEP and helping us to act as a team instead of “silos”. And, just 12 months into the 3-year roadmap, this is already yielding evident culture change as well as multi-million dollar benefits.”

Renato Bossolan
Asset Management Programme Manager, ISA CTEEP, Brazil

Back to Case Studies

More To Explore

Susan Steyn

Susan Steyn is a seasoned expert with over 30 years of experience in Management, Operations, Business Development, and Supply Chain across diverse industries. Her core focus lies in spare parts management and inventory optimization. Throughout her career, Susan has held key leadership roles in multinational companies such as GE, Dow, Roche, Bayer, Lloyds Register, and Woodhouse Partnership.

With a strong background in strategic leadership, P&L management, and lean manufacturing, Susan has consistently driven business turnarounds and growth. She excels in international global business management and has a proven track record of expanding market presence and building strong client relationships.

As a Six Sigma Black Belt and PMP certified professional, Susan is adept at implementing process improvements and managing complex projects. Her expertise in data analysis, project management, and ERP systems ensures effective spare part management and optimal inventory levels.

Susan’s contributions to various companies include revenue growth, cost reduction, successful software launches, and the establishment of strategic alliances. Her commitment to diversity and inclusion, coupled with her leadership in team building and mentorship, have created a culture of excellence in every organization she has worked with.

Overall, Susan Steyn is a results-oriented leader with a passion for leveraging data-driven decision-making and innovative strategies to optimize spare parts management, reduce downtime risks, and enhance profitability in any business environment.

José Luis Perdomo R

José Luis cuenta con una experiencia exitosa en multi-industrias públicas y privadas, donde desempeñó cargos gerenciales, líder de aplicación técnica especializada, puestos operativos y en mantenimiento, así como en áreas de consultoría sustentando nivel operativo, táctico y estratégico.

Ha formado parte de proyectos de mejoramiento de gestión de activos, confiabilidad operacional, integridad y mantenimiento en Latinoamérica en diferentes empresas creando valor al negocio con resultados técnicos y económicos importantes.

Facilitador e instructor acreditado en temas relacionados con la gestión de activos, mejores prácticas, metodologías de administración gerencial y técnicas especializadas.

Robinson Medina

Mechanical Engineer with 31 years of experience. Specialist in implementation processes of activities
associated with Asset Management under the ISO 55001 approach, Implementation of diagnostic
programs and audits of management systems, Specialist in applying reliability methodologies such as
Reliability-Centered Maintenance, risk-based inspection, Cause Analysis Root, Life Cycle Cost Analysis,
Condition Based Maintenance, Failure Modes and Effects Analysis, Mechanical Integrity among others.
He has been an Equipment Mechanical Integrity Engineer, an experienced user of traditional NonDestructive Testing such as Ultrasound, Infrared Thermography, Superficial Techniques, Industrial
He has led and participated in countless applications in the field of reliability and condition monitoring,
with special emphasis on the generation and execution of policies and maintenance plans aimed at
achieving the “minimum total business impact” guaranteeing Safety, Hygiene and Environment

Damien Carter

Over his 28 plus year span in the industrial sectors with working technical backgrounds in Project & Construction Management, Asset Operations and Maintenance Reliability Management, and being certified in various courses of study; Damien has gained the knowledge and experience and has had proven successes throughout his tenure in the Oil, Gas, Petro-Chemical and Construction sectors. Establishing his-self in the various sectors, Damien’s first experience and success started in the Construction Sector in estimating engineering. This was the stepping stone for Damien and has paved the way for his passion and continued success in supporting People, Process, and Systems in an organization.

Damien has held positions in local, international and multi-national corporations and comes from a working background in the fields of environmental, operations, project and construction management, operations maintenance and reliability management, planning, supervisory management, and has proven his abilities to succeed in each field.

Richard Ardolino

Rich was an Engineer and Project Manager professional at the New York Power Authority for over 30-years. In addition to being the first Project Manager for the Niagara Project Upgrade, Rich rose to be the Vice President of Engineering having started in Operations Engineering decades earlier. Rich went on to be Vice President, Transmission and Substation at AECOM responsible for hundreds of millions of dollars in design and construction. Rich joined Woodhouse Partnership, North America and participates in aligning organization towards ISO 55000 and many reliability studies supporting DST.

Aleck Santamaría De La Cruz

Executive in Operational Excellence, Asset Management and Best Practices in Projects, Operations and Maintenance in the Energy and Industrial Sector.
Consultant, Instructor and International Lecturer on issues related to project management (risk management), operational reliability, strategic management of operations, maintenance, Asset Management in the energy sector (ISO 55001) and Applied Data Analytics.
PMP, CMRP, IAM and CAMA certifications, being recognized by the SMRP in 2019 as CMRP of the Year

George Galambos

George has over twenty-five years of experience as a consulting engineer providing design, planning, program and project management, and strategic asset management services for asset-intensive organizations in the Americas, Africa, and the Middle East. His primary focus has been in the public infrastructure sector; as a result, he has intimate knowledge of the assets, processes, and resources necessary to deliver and sustain safe, reliable services to the customers of public asset-owning organizations.

George has assisted organizations with the development of PAS 55, ISO 55000, and GFMAM AM Landscape aligned asset management systems (AMS), has performed gap analyses of their AMS against industry standards and best practices, and has guided them through the creation of strategic asset management plans (SAMPs), asset management plans (AMPs), AM policy and supporting documents. He has undertaken asset risk modelling to ascertain organizations’ capability to sustain their desired levels of service. George has performed asset health-informed lifecycle cost modelling and forecasting capital and operational expenditures over near and long-term planning horizons.

John Woodhouse

With 30 years’ experience in utilities, oil & gas, transport and other sectors, John is one of the most widely known experts in integrated asset management projects for some of the largest companies in the world.

John is a Founder and Life Fellow of the IAM; he has written 4 books, chaired the development of BSI PAS55 and represents the UK on the ISO55000 committee.

He also led the international MACRO and SALVO collaboration projects in optimised asset management decision-making.

Skip to content