Why Asset Managers must lead the way in the Global Water Industry

Helping water companies make smarter, risk-based decisions; building resilience, value, and performance worldwide.

In the water industry, asset managers are at the front line of ensuring resilient, reliable, and cost-effective service delivery. With increasing pressure from aging infrastructure, environmental change, tighter regulations, and limited funding, the need for structured, evidence-based asset management has never been greater.

Good asset management isn’t just a technical exercise—it’s a strategic enabler.
It empowers asset managers to:

Justify interventions and investments with defensible logic.

Prioritize actions that deliver the most value over the asset lifecycle

Minimize risk and service interruptions

Align maintenance, renewal, and operational strategies with business goals

Deliver accountability and transparency to investors, regulators, and communities.

Our core services for the Water Industry

Our team works with utilities of all sizes—from regional authorities to national water companies—across the UK, the United States, Canada, and internationally. Whether facing regulatory change, aging infrastructure, or the need for long-term investment strategies,
TWPL brings proven methods and a global perspective to every engagement.

Strategic Asset Management Consulting
  • Development and implementation of ISO 55000-aligned strategies
  • Asset lifecycle value optimization (including use of SALVO, see below)
  • Investment prioritization and capital planning
  • Risk-based decision frameworks
  • Resilience planning for climate and sustainability challenges
Decision-Making Workshops and Support
  • Facilitation of structured, evidence-based investment decisions

  • Identification of truly worthwhile interventions—when and how

  • Engagement across operations, maintenance, and finance teams

  • Custom decision-support tools and analytics

Capability Building & Training
  • Professional development programs in asset management principles

  • Customized training in SALVO, risk analysis, and ISO 55000 application

  • Leadership development for asset-intensive organizations

  • Support for IAM qualifications and competency development

 Maturity Assessment & Roadmap Development
  • Independent asset management maturity evaluations

  • Gap analysis against ISO 55000 and industry best practices

  • Practical roadmaps for continuous improvement

  • Benchmarking against peers and international standards

Digital Asset Management Strategy & Tools
  • Guidance on digital transformation and data quality improvement

  • Integration of asset information systems, CMMS, and analytics

  • Support for smart asset management platforms and tools

  • Enhancing asset knowledge for better decision-making

See how SALVO can help you turn complex asset decisions into confident, value-driven strategies.

Leading the way

A powerful example is our Scottish Water case study, where this leading water utility applied our SALVO Process and Decision Support Tools (DST) to evaluate which asset interventions were genuinely worthwhile—and precisely when to act. The result: clearer decisions, better timing of actions, and measurable improvements in value for money.

For asset managers, adopting best-practice methodologies like SALVO is not just good practice—it’s vital for delivering the accountability, efficiency, and long-term performance that modern water services demand.

Ready to elevate your asset management practice?

Contact us to discuss how TWPL can support your water utility with world-class solutions tailored to your region, your challenges, and your goals.

Joe MacEnri

Joe MacEnri is a chartered engineer and ACCA qualified accountant who has worked in the electricity industry and asset management fields for over 35 years. He has many years of experience in the areas of techno-economic and investment analysis in areas such as capital plans and as well as reliability-based investment analysis using Monte Carlo simulations. He has worked with the multinational plastic manufacturer Sabic in their annual capital planning, training staff in the SALVO process and tools, facilitating workshops on individual investment studies, and working with sites to develop their annual constraints optimized capital plans using the AI powered DST Strategic AM Planning module as well as aggregated optimized multi-site regional plans.

Pedro Siblesz

With over 32 years of Asset Management, Reliability and, Mechanical Engineering experience in leadership, technical, and operational roles in Oil & Gas, and the Petrochemical industry. Pedro brings a proven track record of success in developing and implementing asset management processes and tools, to facilitate communication between engineers and managers, while establishing a direct connection between business objectives and frontline engineering and operational actions, with strong considerations of Fit for Purpose and Life Cycle cost factors.
Pedro is a strong advocate and Change Agent for cross-functional collaboration between departments orientated to achieve alignment of objectives for the development of efficient and effective asset management solutions.  Pedro heads up our Australiasia business unit. 

Victoria Hogg BEng(Hons) MSc PhD FIEAust CPEng EngExec NER

Victoria is a Principal Consultant & our Product Manager for the SALVO Decision-Making Framework. 

She has over 20 years’ asset management experience, across transport, energy and defence sectors and is a specialist in asset management decision-making and risk management.

With plenty of hands-on experience developing optimized, risk-based asset maintenance and renewal strategies, and deploying these to develop multi-year investment plans, her industry positions include the Head of Asset Management (Electrical Utility), Manager Network Risk & Performance (Electrical Utility), Associated Director, Safety and Engineering Systems (Government Transport Agency), Team Leader, Asset & Risk Management Systems (Electrical Utility), Team Leader, Structural Safety, Risk & Reliability (Government Highways Agency)

Patrick Bossert

Patrick is a specialist in data-enabled business transformation design and executive-level delivery governance to enable asset- and workforce-intensive organizations to deliver better customer and operational outcomes. He has 30 years of experience in the industry, working at the executive and board levels with critical national infrastructure organizations to shape and lead major value-realization programs with data and digital enablers at their core.

His core skills include Data strategy, Transformation design, Strategic roadmap development, Transformation governance and assurance, Transformation leadership, Business data services operating model design, Data skills and leadership development, and Leadership coaching, and mentoring.
Patrick is also a graduate of the Australian Institute of Company Directors (GAICD).

Susan Steyn

Susan Steyn is a seasoned expert with over 30 years of experience in Management, Operations, Business Development, and Supply Chain across diverse industries. Her core focus lies in spare parts management and inventory optimization. Throughout her career, Susan has held key leadership roles in multinational companies such as GE, Dow, Roche, Bayer, Lloyds Register, and Woodhouse Partnership.

With a strong background in strategic leadership, P&L management, and lean manufacturing, Susan has consistently driven business turnarounds and growth. She excels in international global business management and has a proven track record of expanding market presence and building strong client relationships.

As a Six Sigma Black Belt and PMP certified professional, Susan is adept at implementing process improvements and managing complex projects. Her expertise in data analysis, project management, and ERP systems ensures effective spare part management and optimal inventory levels.

Susan’s contributions to various companies include revenue growth, cost reduction, successful software launches, and the establishment of strategic alliances. Her commitment to diversity and inclusion, coupled with her leadership in team building and mentorship, have created a culture of excellence in every organization she has worked with.

Overall, Susan Steyn is a results-oriented leader with a passion for leveraging data-driven decision-making and innovative strategies to optimize spare parts management, reduce downtime risks, and enhance profitability in any business environment.

José Luis Perdomo R

José Luis cuenta con una experiencia exitosa en multi-industrias públicas y privadas, donde desempeñó cargos gerenciales, líder de aplicación técnica especializada, puestos operativos y en mantenimiento, así como en áreas de consultoría sustentando nivel operativo, táctico y estratégico.

Ha formado parte de proyectos de mejoramiento de gestión de activos, confiabilidad operacional, integridad y mantenimiento en Latinoamérica en diferentes empresas creando valor al negocio con resultados técnicos y económicos importantes.

Facilitador e instructor acreditado en temas relacionados con la gestión de activos, mejores prácticas, metodologías de administración gerencial y técnicas especializadas.

Robinson Medina

Mechanical Engineer with 31 years of experience. Specialist in implementation processes of activities
associated with Asset Management under the ISO 55001 approach, Implementation of diagnostic
programs and audits of management systems, Specialist in applying reliability methodologies such as
Reliability-Centered Maintenance, risk-based inspection, Cause Analysis Root, Life Cycle Cost Analysis,
Condition Based Maintenance, Failure Modes and Effects Analysis, Mechanical Integrity among others.
He has been an Equipment Mechanical Integrity Engineer, an experienced user of traditional NonDestructive Testing such as Ultrasound, Infrared Thermography, Superficial Techniques, Industrial
Radiography.
He has led and participated in countless applications in the field of reliability and condition monitoring,
with special emphasis on the generation and execution of policies and maintenance plans aimed at
achieving the “minimum total business impact” guaranteeing Safety, Hygiene and Environment
standards.

Damien Carter

Over his 28 plus year span in the industrial sectors with working technical backgrounds in Project & Construction Management, Asset Operations and Maintenance Reliability Management, and being certified in various courses of study; Damien has gained the knowledge and experience and has had proven successes throughout his tenure in the Oil, Gas, Petro-Chemical and Construction sectors. Establishing his-self in the various sectors, Damien’s first experience and success started in the Construction Sector in estimating engineering. This was the stepping stone for Damien and has paved the way for his passion and continued success in supporting People, Process, and Systems in an organization.

Damien has held positions in local, international and multi-national corporations and comes from a working background in the fields of environmental, operations, project and construction management, operations maintenance and reliability management, planning, supervisory management, and has proven his abilities to succeed in each field.

Richard Ardolino

Rich was an Engineer and Project Manager professional at the New York Power Authority for over 30-years. In addition to being the first Project Manager for the Niagara Project Upgrade, Rich rose to be the Vice President of Engineering having started in Operations Engineering decades earlier. Rich went on to be Vice President, Transmission and Substation at AECOM responsible for hundreds of millions of dollars in design and construction. Rich joined Woodhouse Partnership, North America and participates in aligning organization towards ISO 55000 and many reliability studies supporting DST.

Aleck Santamaría De La Cruz

Executive in Operational Excellence, Asset Management and Best Practices in Projects, Operations and Maintenance in the Energy and Industrial Sector.
Consultant, Instructor and International Lecturer on issues related to project management (risk management), operational reliability, strategic management of operations, maintenance, Asset Management in the energy sector (ISO 55001) and Applied Data Analytics.
PMP, CMRP, IAM and CAMA certifications, being recognized by the SMRP in 2019 as CMRP of the Year https://smrp.org/2019-CMRP-Winners.

George Galambos

George has over twenty-five years of experience as a consulting engineer providing design, planning, program and project management, and strategic asset management services for asset-intensive organizations in the Americas, Africa, and the Middle East. His primary focus has been in the public infrastructure sector; as a result, he has intimate knowledge of the assets, processes, and resources necessary to deliver and sustain safe, reliable services to the customers of public asset-owning organizations.

George has assisted organizations with the development of PAS 55, ISO 55000, and GFMAM AM Landscape aligned asset management systems (AMS), has performed gap analyses of their AMS against industry standards and best practices, and has guided them through the creation of strategic asset management plans (SAMPs), asset management plans (AMPs), AM policy and supporting documents. He has undertaken asset risk modelling to ascertain organizations’ capability to sustain their desired levels of service. George has performed asset health-informed lifecycle cost modelling and forecasting capital and operational expenditures over near and long-term planning horizons.

John Woodhouse

With 30 years’ experience in utilities, oil & gas, transport and other sectors, John is one of the most widely known experts in integrated asset management projects for some of the largest companies in the world.

John is a Founder and Life Fellow of the IAM; he has written 4 books, chaired the development of BSI PAS55 and represents the UK on the ISO55000 committee.

He also led the international MACRO and SALVO collaboration projects in optimised asset management decision-making.

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