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Client Testimonials

Client testimonials provide evidence of some of the great work we’ve done for many happy customers. Almost all our work comes from word of mouth referrals and recommendations – we have a proud history of satisfied customers and usually establish long-term relationships.

Below is a sample of what some of our clients have said about working with us.

For over 20 years, TWPL has been committed to working with organisations across different industry sectors in over 25 countries - read what some of our customers say about us

For over 20 years, Woodhouse has been committed to working with organisations across different industry sectors in over 25 countries – read what some of our customers say about us

“We chose Woodhouse because they offered extensive first-hand, multi-disciplined experience of the practical application and range of asset management services. The fact that they are at the heart of leading edge developments in asset management also made them very attractive. We are already getting the benefit of this latest thinking, tempered with practical knowledge and implementation realism. We have not been disappointed and have received high quality assistance, which is proving to be of great benefit to us.”

Lawrence Fletcher, Head of Performance & Innovation for CE Electric UK

“Using Woodhouse’s expert asset management advice to assist our process of continuous improvement, we have been able to identify where changes to asset management based on the good practice principles of PAS 55 is likely to provide business benefit. By using Woodhouse input linked to an incremental approach and a thorough understanding of priority, we have been able to significantly improve business performance. The practical experience and pragmatic advice of Woodhouse consultants has been of great benefit.” John Watts, Head of Power Generation, Centrica

“CLP Power chose Woodhouse because its people have first hand practical experience and knowledge in what makes asset management work. The initial training has provided a foundation on which to build a culture of continuous improvement within the organisation. The culture change programme is considered necessary to assist staff to prepare for the regulatory changes proposed for the Hong Kong market. The work with Woodhouse has been a catalyst for strategic change within CLP Power enabling staff to put into practice the principles learnt and it has also helped to position the company for the future.”

David Crighton, Director, Generation, CLP Power Hong Kong Ltd

“The integrated Woodhouse approach to people, processes and tools is really building a robust asset management environment in ISA CTEEP and helping us to act as a team instead of “silos”.  And, just 12 months into the 3-year roadmap, this is already yielding evident culture change as well as multi-million dollar benefits.” Renato Bossolan, Programme Manager, CTEEP Asset Management, Brazil

“We selected Woodhouse to create a plan for Enbridge Gas Distribution (EGD) to further develop its asset management capabilities. We selected Woodhouse because we were impressed by their expertise in addressing both the technical, people and financial issues related to infrastructure asset management. The Woodhouse team successfully identified EGD’s asset management strengths and gaps by completing a series of Interactive Assessment interviews and focus groups. They then ran a number of Roadmapping workshops to develop a realistic, coordinated way forward. The resulting plan will now be fully executed at EGD.”

Cindy Graham, Manager, Integrity Management.

“In the area of turnaround management optimization and aged assets assessment The Woodhouse Partnership has been of tremendous help to move from qualitative, emotional and subjective statements, to solid analysis using a mix of real data and tacit knowledge, to support our asset strategy decisions.” John Bruijnooge, Director Technical Services

“Hydro One has had a long and very productive relationship with The Woodhouse Partnership Ltd (TWPL). We were having problems with the performance of these breakers and these problems were resulting in interruptions to the delivery of power to our customers. With Woodhouse, we started a review of our asset management strategy with respect to our SF6 breakers and we found that there appeared to gaps in maintenance and asset management strategy on SF6 breakers.  What did we do? We improved our asset analytics to identify the truly badly performing assets, we targeted improved maintenance and refurbishment actions at those assets, and we conducted training programs with the maintainers to address issues in the field. With this asset management strategy implementation, we reduced the trouble calls and interruptions to customer service by 21% over a period of 3 years and we reduced SF6 gas leaks by 26%. In conclusion, Hydro One’s relationship with Woodhouse has aid us considerably in improving our asset management practice and realizing significant value for our company and our customers.”

David Curtis, Director, Engineering Talent Management, Hydro One, Canada

“Woodhouse delivered the MSc in Asset Management, using real experts, who have a real knowledge. It has given me the right tools and techniques, ensuring a more holistic approach to managing assets and been instrumental in gaining further promotion.” Neil McIntyre, Senior Maintenance/Projects Engineer, Shell UK Limited.

“There are many consultancy companies who profess to understand asset management, but few who convince me that their experience could really make a difference. After careful consideration we chose The Woodhouse Partnership – they were very clear on the inputs needed and the outputs we would get. They were also prepared to “tell it as they found it” and work with us to plan the way forward. The resulting report was very clear, identified strengths, weaknesses and recommended actions to be taken. The jointly created Roadmap gave a clear picture of what had to be done and was translated into individual objectives for the team. We finally had a joined-up picture and this helped align staff to a common goal. Three years on, over 80% of the recommendations are already implemented and we are working on the remainder in preparation for the next iteration – including PAS 55 accreditation.” 

Steve Wood, former Network Strategy Director

“The Woodhouse team have a wealth of experience from across the globe and can relate to many different approaches cultures and industries. Their knowledge of Asset Management and PAS55 is second to none and they are all very passionate about seeing their clients succeed.David Copestake, Managing Director, Transco Abu Dhabi.

“The facilitators brought their many years of hands on experience to the table, leveraging a number of real life case studies, to demonstrate how asset management touches the ground, in terms of organizational effectiveness and structure, business skills and training as well as facilitating organizational change.  In the words of one of the workshop’s attendees: This is exactly how we should be running our business.”

Steve Wyton, Manager, Corporate Asset Management, Instrastructure Services, The City of Calgary

Visit our Library to learn more about our work and read our case studies and white papers here».


CONTACT US

United Kingdom: + 44 (0) 1635 298800

North America: + 1 804 732 8626

Latin America: + 372 5479 6979

E: enquiries@twpl.com.

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